The Nova Astro
Policy

Terms and conditions

Last updated 10 November 2026

These terms apply when you use https://thenovaastro.in, message The Nova Astro on Instagram or WhatsApp, or buy a reading or product from us. The Nova Astro is a registered micro enterprise (Udyam Registration No. UDYAM-KL-02-0173041) based in Kochi, Kerala, India. By booking or ordering, you agree to these terms.

Our services

  • Personal readings: tarot readings on a call or in chat, for the length and price shown on the readings page.
  • Blessed products: physical items energised for you and shipped within India, at the prices shown on the products page.
  • Readings are for guidance and self-reflection. They are not medical, legal, financial or psychological advice, and we do not promise any outcome. Please read the disclaimer.

Who can book

You must be 18 or older and give true details. We may decline a booking, for example a question about another person’s health or a request to harm anyone; in that case we refund you in full.

Prices and payment

  • Prices are in Indian rupees and are the full amount you pay.
  • Payments are processed securely by Razorpay. A booking or order is confirmed only when Razorpay confirms your payment. Screenshots are not accepted as proof of payment.
  • Payment links are valid for 48 hours.

Readings

  • After payment we message you to collect your details and fix a time.
  • Rescheduling, cancellations and refunds follow our refund and cancellation policy.
  • Please be respectful during your reading. We may end a session that becomes abusive, without a refund.

Products

Dispatch, delivery and damage follow our shipping policy and refund policy. Natural items such as crystals vary slightly in colour, size and shape from the photos.

Content

The text, images, videos and card designs on this website and our Instagram belong to The Nova Astro. Please do not copy or resell them.

Liability

Decisions you make after a reading are your own. To the extent the law allows, our total liability for any booking or order is limited to the amount you paid for it.

Disputes

These terms are governed by the laws of India. Please contact us first so we can try to resolve any problem. Any dispute is subject to the courts of Kochi (Ernakulam), Kerala.

Contact

WhatsApp +91 90744 43233, Instagram @thenovaastro, email thenovaastro@gmail.com.