Shipping and delivery policy

This policy covers physical products from The Nova Astro (Udyam Registration No. UDYAM-KL-02-0173041). Personal readings are delivered on a call or in chat and are not shipped.

Where we ship

We ship all over India. We do not ship outside India at the moment.

How long it takes

• Dispatch: within 2 to 3 business days of payment. Each product is cleansed and energised for you before it is packed.
• Delivery: usually 5 to 7 business days after dispatch, depending on your PIN code and the courier.
• Tracking: we send the courier name and tracking number on WhatsApp the day your order ships.

What it costs

Shipping is included in the price shown on this website. There are no extra charges at delivery.

Your address

Please check your name, full address, PIN code and phone number before you pay. If a parcel comes back because the address was wrong or nobody was available, we can send it again after you pay the courier charge for the second delivery.

Delays and damage

Courier delays caused by weather, strikes or holidays are outside our control, but we follow up with the courier for you. If your parcel arrives damaged, see the refund and cancellation policy.

Questions

WhatsApp +91 90744 43233 or email thenovaastro@gmail.com.